120/24, Vijay Path, near 32inch paratha, Sector 12, Mansarovar, Jaipur, Rajasthan 302020
At Markonik we take pride in delivering personalised and result driven solutions that help your business to connect, engage and succeed in the digital world. We offer cutting edge Interactive Voice Response (IVR) services. We provide the best IVR services that are designed to enhance the customer experience. With our IVR cutting edge technologies your business can stand out in the crowd. Our tailored IVR strategies will offer your business a streamline communication, improve efficiency, and elevate your business to new heights. We have a team of experienced professionals who are experts in IVR technology and digital marketing.
Custom IVR Solutions
Seamless Customer Interaction
We offer a range of benefits with our cutting edge IVER service tailored to revolutionise your customer communication and drive your business success. We are here to transform the way you interact with your customers.
Enhanced Customer Experience
Call us to Take an Extraordinary Service!
A: IVR (Interactive Voice Response) services are defined as automated telephony systems that allow your business to interact with potential users by using voice or touch tone keypad inputs. IVR services can ignite your brand by providing round to clock availability, efficiently handling customer queries, and enhancing the overall customer experience.
Yes, IVR and SMS services can be effortlessly integrated to work together for your marketing strategy. This interaction is known as a multi-channel approach, where the SMS service will focus on following up, nurturing leads and delivering timely information whereas the IVR services will capture IVR can capture leads and route calls based on customer preferences.
A: IVR services are designed to handle various types of customer interaction including customer inquiries, order status updates, account balance check, appointment scheduling and many more.
A: IVR services very skillfully handles customer inquiries just by providing responses to common questions and queries of the customers. These are generally pre-recorded responses and in some cases the calls are routed to the appropriate department. This helps in reducing wait time, improves customer satisfaction, and allows your support team to focus on more complex issues.